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Chroma Digital Solutions
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Legal and Policies

This page explains how we handle your data, the terms that govern your use of our services, and how cookies are used on our site.

Last updated: August 17, 2025

Privacy Policy

1. Who we are

Chroma Digital Solutions ("Chroma", "we", "our") provides website development and AI integration services. This policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, contact us, or use our services.

2. Information we collect

  • Information you provide such as name, email, phone, company, project details, and messages submitted via forms or email.
  • Automatic data such as IP address, device type, browser, pages viewed, and interactions. This may be collected via cookies, logs, and similar technologies.
  • Client data that we process on your behalf when delivering services, which may include limited personal data from your systems depending on your configuration and instructions.

3. How we use information

  • Provide, operate, and improve our website and services.
  • Respond to inquiries, proposals, and support requests.
  • Configure and maintain AI agents or integrations as requested.
  • Analyze site performance and improve user experience.
  • Comply with legal obligations and enforce agreements.

4. Legal bases for processing

When required by law, we rely on one or more of the following bases: legitimate interests, performance of a contract, consent, or compliance with legal obligations.

5. Sharing and disclosure

  • Service providers that help us operate the website, analytics, hosting, email, and project delivery.
  • At your direction when connecting third-party tools, platforms, or APIs to your systems.
  • Authorities or others if required by law, to protect rights, safety, or prevent fraud.
  • Business transfers in connection with a merger, acquisition, or asset sale.

6. Data retention

We keep personal information only as long as necessary for the purposes described above, to meet legal or accounting requirements, or as otherwise communicated. Client project data is retained according to your instructions and our agreement.

7. Security

We use reasonable technical and organizational measures designed to safeguard personal information. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.

8. International transfers

We may process or store information in countries other than where you live. When we do, we take steps designed to ensure an appropriate level of protection under applicable law.

9. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, to object to processing, or to portability. You may also have the right to withdraw consent where processing is based on consent.

California residents may have additional rights under the CCPA. European residents may have additional rights under the GDPR.

To exercise your rights, contact us at privacy@chromadigitalsolutions.com. We may need to verify your identity before responding.

10. Children’s privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us to request deletion.

11. Changes to this policy

We may update this policy from time to time. We will post the updated version with a new effective date on this page.

12. Contact

Questions about this policy can be sent to privacy@chromadigitalsolutions.com.

Terms of Service

1. Agreement to terms

By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, do not use the website or services.

2. Services

We provide website development, AI integrations, and related consulting. Specific features, scope, timelines, and pricing are defined in proposals, statements of work, or order forms agreed with you.

3. Accounts and security

When applicable, you are responsible for all activity under your accounts and for safeguarding credentials. Notify us promptly of any unauthorized use or security incident.

4. Acceptable use

  • Do not use the services for illegal, harmful, infringing, or abusive purposes.
  • Do not attempt to disrupt, interfere with, or gain unauthorized access to our systems or others' systems.
  • When we deploy AI features for you, you are responsible for your end users and for complying with applicable laws and platform terms.

5. AI and automation disclaimers

AI features may generate outputs that are probabilistic and may be inaccurate or incomplete. You are responsible for reviewing outputs and for decisions made using them, including compliance with industry and regulatory requirements.

6. Fees and payment

Unless otherwise agreed, invoices are due upon receipt. Late amounts may accrue interest at the lower of 1.5% per month or the maximum allowed by law. You are responsible for taxes other than our income taxes.

7. Intellectual property

We retain ownership of our pre-existing IP, tools, templates, and know-how. Upon full payment, and unless otherwise stated in an SOW, you receive a non-exclusive license to use project deliverables for your business. Third-party components remain subject to their respective licenses.

8. Client content and licenses

You grant us a limited license to use your trademarks, content, and data as needed to provide the services. You represent that you have the rights to provide such materials and that they do not infringe third-party rights.

9. Confidentiality

Each party will protect the other party’s confidential information using reasonable measures and will use it only to perform under these Terms or an applicable SOW.

10. Third-party services

Our services may integrate with third-party platforms. Your use of those platforms is governed by their terms and policies, which we do not control and are not responsible for.

11. Warranties and disclaimers

Services are provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenues, data, or goodwill. Each party’s total liability arising out of or related to the services is limited to the amounts paid by you to us for the services giving rise to the claim in the twelve months prior to the event.

13. Indemnification

You agree to indemnify and hold Chroma harmless from claims arising out of your use of the services, your content, or your breach of these Terms.

14. Termination

Either party may terminate for material breach not cured within 10 days of notice, or for convenience as specified in an SOW. Upon termination, you will pay for services rendered and expenses incurred to the effective date.

15. Governing law

These Terms are governed by the laws of the Commonwealth of Virginia, USA, without regard to conflicts of law. The parties consent to exclusive jurisdiction in state or federal courts located in Virginia.

16. Changes to Terms

We may update these Terms from time to time. Continued use of the website or services after changes become effective constitutes acceptance of the updated Terms.

17. Contact

For questions about these Terms, contact legal@chromadigitalsolutions.com.

Cookie Policy

1. What are cookies

Cookies are small text files placed on your device to store data. Similar technologies include pixels, tags, and local storage. We refer to all of these as “cookies”.

2. How we use cookies

  • Essential cookies enable core functionality like security and network management.
  • Performance cookies help us understand how visitors use the site so we can improve it.
  • Analytics cookies may measure traffic and usage. We may use tools such as Google Analytics subject to their policies.
  • Advertising cookies, if enabled, may personalize content or measure campaigns.

3. Your choices

You can manage cookies through your browser settings and by using the preferences controls below. Some features may not function if you disable certain cookies.

4. Changes

We may update this Cookie Policy if our use of cookies changes. Changes will be posted on this page.

Contact

Reach our legal and privacy team at legal@chromadigitalsolutions.com or privacy@chromadigitalsolutions.com.

Mailing Address

Chroma Digital Solutions
Sterling, Virginia, USA
United States

Business Hours

Monday to Friday, 9:00 to 6:00 Eastern Time